In a Microsoft Word document, when you use the Address Book icon in the Envelopes and Labels dialog box (on the Tools menu) to insert address information from a Lotus Notes data source, only the first and last names are returned.
Lotus has reproduced this behavior for Lotus Notes version 4.0, a 32-bit program, using the products listed above. Lotus recommends that you contact them to upgrade to their latest version of Lotus Notes. Additional information that should be returned from Lotus Notes is the address, city, state, and zip code. These fields are populated correctly when drawn from a Microsoft Exchange address book.
I have posted this to many other forums with no responses. Any help would be greatly appreciated!
TIA