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Microsoft Back-up function crashes PC

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by soulsmiths

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I have an external floppy drive that I use for back-up. As long as only 1 disc is required all is OK. However, when I require more than 1 disc(for Wordperfect files) & get the message to insert the next one, when I press the button on the drive to extract the disc, the PC crashes & automatically shuts down. I run scandisc & it tells me I have 65,536 bites in 2 lost file fragments. I discard them, run backup again & the same problem. I have tried uninstalling/installing the backup program but it doesn't help. To complicate matters, it does work sometimes but mostly not.
Can anyone shed some light on what the problem might be & how to correct it?
It's probably obvious I am not a techie, so please be gentle!!
Thanks, Nick.

5 replies

by aplus_certifiable

As it is happening when you extract the floppy and you have uninstalled/re-installed the backup I would look to voltage as being a possibble cause of your problem.

by soulsmiths

I'm sorry but I don't know what you mean by voltage. Are you suggesting I get another external drive?

by netuser

I think the problem is the Windows backup program. It seems that it hasn't been improved since the first version of Windows 95. I had a similar problem with my CD-RW using Windows backup program. I decided to use a third party program and so far everything is running smoothly.

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