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Microsoft Office 97

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by bsj_molena 1 view

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I have a 400 Mhz, 128 MB RAM computer. At first I only had a 7 GB harddrive. I got a good deal on a 30GB harddrive and installed it with no problem. About a motnth later I decided to sell my computer. I moved all the data that I wanted to save tomy 30GB harddrive, and formated the 7GB harddrive which contained windows. I moved Microsoft Office from the smaller HD to the bigger HD. I reloaded Windows98se without a hitch. I installed all my drivers and everything is working. Now is where my problem comes in with Office 97. When I start Microsoft Word, I get the folowing error message; "The Windows registry has reported that one or more required files are damaged or missing. To correct this problem, run the Word Setup program." I can press OK on the message and it will let me into word and I can enter text. The only thing is that the spell check or grammer check will not work. The easiest thing to do would be reinstall office, right? The only problem is that when I bought the computer it was already installed on the ocmputer, and I did not get an Office disk to reinstall. Anyone have any suggestions? Anything you have would be greatful.

12 replies

by william jay

Yes, install Office, not only easiest way, it is the only way to fix that properly.

For the next time you need to move files; make sure that the Windows Explorer folder options are set to allow a full move operation -- show hidden files, show all files, do not hide system files, etc.

The actual CD disk is secondary, the license is the thing: ask the AR/AP/Purchasing people to look in the invoice and warranty files for the Certificate of Authenticity, or a reference to the "included" software bundle. With that, you can get a disk from MS or the system builder.

If there is no paper trail towards the lease and license, then you have "illegal" software, (often used to sweeten a deal, but actionable in court), and it is time to purchase it, hopefully from a solid source this time ...

by william jay

This is assuming that in the copy and move operations, some pointer in the registry is now pointing to the right file, wrong directory ... Check that first.

by mccallum78

Hi,

Unfortunately you will not be able to run your Office Suite without installing it from CD. The Microsoft Office suite has a lot of files and registry entries it creates and unfortunately you aren't able to just copy the software from one drive to another.

Hope this helps,

Matt

by pdpjp

Unfortunatly the only way you are going to be able to resolve this problem is to get a copy of Office and reinstall the danaged compnents.

by lizzy

Assuming that you can't locate the paper work for your software, try opening the help, about MS [Word, Excel, Access, etc] and getting the numbers from there to check with MS for a replacement CD. Good luck.

by dcosgrove

Please don't take this the wrong way, but you are attempting copywright infringement. The office suite was sold with the other computer and is a non-transferable license (OEM probably). In order to restore functionallity you would need the cd and the key. If you look at offerings on e-bay and such where oem software is sold you will notice it comes with a piece of hardware (usually non-functioning) to stay within the cr laws.

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