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modem stops dialing/printer is connected

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5 replies

by mikeb Feb 9, 2001 last reply Mar 30, 2001

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Hardware Dell Inspiron 7500 and HP Laserjet series II printer

This is the weirdest thind I have come across in a while. The notebook functions fine with the printer disconected. I can dial the office or my ISP. When I attach the printer the modem makes a few tones and just sits there until it times out. The printer functions as expected when connected to the notebook. HMMMM? Any ideas?
Thanks Mike

5 replies

by cworks Feb 9, 2001

There is a chance that the installation of the printer has changed your system.ini line relating to the modem driver.

look for the line "comm.drv=" if it says anything other then "comm.drv" you can try changing it back to that, reboot and try it.This may fix the problem, otherwise you should contact HP for a fix. I know this can be a problem with Brother printers so it may be the same with some HP models.

Good luck.