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Monitor is Blank

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I was working on a 21" HP monitor and was downloading a program when the monitor went to a blank screen, not black just an off white. Fooled with the controls with no luck. Is this thing gone, how do I check it out. Gary

8 replies

by blackcurrant

Hi

Try connecting your monitor to another computer. If the same thing happens then you *might* be able to get it repaired.

If the monitor works on another machine, then it may be your graphics card and/or the graphics driver. Try replacing the card with one that works, then update the driver for the old card, then reinsert the old card and try again.

Good luck

Good luck

by blackcurrant

Hi

In your message you state:
"I did just the opposite. I connected another monitor to the same computer and it work fine. Now what."

Well, now you need to check out your graphics card and drivers if you have one, or you need to get the on-board video repaired if you have that instead.

Good luck

by Bill Detwiler

Blackcurrant is correct about connecting it to another machine. You should also try connecting another monitor to the computer. Could be your video card, motherboard, or even a software problem.

This article outlines a problem with the Power Save Mode on motherboards with the VIA KT133 chipset: https://www.techrepublic.com.com/5100-6255_11-5031263.html

If you determine the monitor is bad, check out this TR article before tying to work it yourself:
https://www.techrepublic.com.com/5100-6255_11-1059558.html

by craig herberg

If you already connected another monitor to your computer and the combination worked, the problem is with your old monitor. Since it is a 21", you may want to have it repaired. Check to see if you can find a local shop to repair it for a flate rate. Here is an example of monitor repair rates.
http://www.tccmonitor.com/repair-rates.php

Good luck.

Craig Herberg

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