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Mouse does not work in windows

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I bought a P-II 233 used system recently. When I tried to reinstall windows98 on a 4.3 GB Seagate Hard Drive with 32 MB RAM and run the setup, I found that my serial mice was not working. I checked the mouse in Dos and got surprised seeing that it was working fine. Can somebody help me.

19 replies

by bwills2000

Try to boot into safe mode and check to see if the mouse works there. If it does, your ports are most likely fine. You can go to device manager in safe mode and remove the mice listings and reboot. You may also want to make sure that the serial portis turned on in the bios. The other option would be to try a PS/2 Mouse.

by excel_gid

My dear friend, you have ignored a very vital thing, which is I have not installed win98. I said while running setup of win98 the mouse pointer is there in the first phase but does not work. Anyway thanks for all your kindness.

by curacao_dejavu

it's driver issue.
you must have installed the dos drivers.
install the drivers via the cd again or look on the website of the manufacturer for updated drivers.

regards,

leopold

by excel_gid

My dear friend, you people have ignored a very vital thing, which is I have not installed win98. I said while running setup of win98 the mouse pointer is there in the first phase but does not work. Anyway thanks for all your kindness.

by kep 001

You might also try to navigate with the keyboard to the mouse file in control panel and see if you can make any changes for your particular mouse if it isn't a generic mouse.

If you have more than one serial device it may be a com port / IRQ conflict. My digital cameral locked up my mouse when it was on COM 2. I switched them and the computer made the necessary adjustments and they both worked fine. Try changing ports if you have more than one.

Kep

by excel_gid

My dear friend, you people have ignored a very vital thing, which is I have not installed win98. I said while running setup of win98 the mouse pointer is there in the first phase but does not work. Anyway thanks for all your kindness.

by freetech

make sure that your ports are installed and working under win98. in order to check this, you'll have to get into your device manager and check your com ports to see if the ports are present and if there are any resource problems. if so, fix that and your serial mouse will work fine.
if you need more info on how to do this, shhot me a line.
hope this helps.

by excel_gid

My dear friend, you people have ignored a very vital thing, which is I have not installed win98. I said while running setup of win98 the mouse pointer is there in the first phase but does not work. Anyway thanks for all your kindness.

by freetech

okay, you have not installed win98.
you do not need a mouse to install win98. try installing win98, THEN seeing if the port situation is resolved when windows installs all its drivers, etc.
use the tab and arrow to move about in the window. use the space key to fill in the check boxes. use the return key to accept and go to next screen.
i have often had problems with the mouse only to see it resolved when windows in installed.
if troubleshooting doesn't work, either get a serial port card or usb/ps2 mouse. either of these solutions should run $20-$30, less if you get it used.
hope this helps.

by curacao_dejavu

lots of times the mouse doesn't work in setup.
install win98 then if the mouse still doesn't work then follow all previous post

by charles

Sounds like you may have a conflicting IRQ. I would help to know what kine of other peripherals you are running on the system, such as Video/Audio card make and model or if you have any other peripherals that consume an IRQ. Here are a few suggestions.

THIS IS ASSUMING THAT YOU KNOW THE MOUSE IS WORKING PROPERLY.

1. Right click on My Computer icon on the desktop and select properties.
2. Select the Device Manager tab at the top, make sure the View Devices By Type bullet is selected andthen locate Ports.
3. Click on the PLUS key to the left to expand your sub-tree.
4. Note that you have both com ports listed. (COM1 & COM2), you should also see and LPT1.
5. If you have 2 COM ports on your computer and it only list one then you will need to enable the COM port in the BIOS.
6. If you have both listed and it still doesn't work the you more than likley have a IRQ conflict.
7. Next is to discover what IRQ's your periperals are using.
8. First place I would start is the modem. If you have modem installed locate the Modem heading under the device manager and click on the PLUS key to the left of it.
9. If you have more than one modem showing and know you only have one installed. Remove the one that is wrong, if you are not sure then remove them both and rebot your computer, reload the proper driver for you modem.
10. If the is only one show click/highlight the modem and slect properties button below.
11. When window appears select the Resuorces tab at the top and write down on a piece of paper the IRQ setting along with the memory range.
12. Also make any notes that might be listed in the Conflict Device List below.
13. Do the same for the Video Card and any other device you might have installed, ie... Scanner, External Modem, Cable Modem.
14. Next do this to the mouse you have installed.
15. When you are making notes on each periperal if you notice any of the item has a yellow excla

by kep 001

While you did indeed mention that you "tried to reinstall windows98" the only clue as to how successful you were was that your mouse didn't respond. Sorry if we incorrectly assumed that you had gotten to a stage that you could get into windows management areas.

Since you are reinstalling, go the extra mile. Remove any accessory components (modem, sound card, etc.)and then get a DOS 6.22 disk and delete all the hard drive partitions, reformat the hard drive and then install rather than reinstall 98. Drastic but maybe effective.

I believe that the fact that your mouse is working in DOS exonerates everything except your OS.

Kep

by mike (from canada)

Here is an obvious answer. Make sure that the mouse is firmly plugged in ALL THE TIME! even in windows. If it isnt plugged in, it wont work. and get the latest drivers for windows.

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