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Network Printer

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6 replies

by mr_t_wright

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Ok I am having a problem, the network printer keeps showing error, it will have 3-8 doc waiting to print, after I cancel all docs it works fine, but then it does it again. Its a sharp MX-620, has anyone had this issue before? Could it be to many computers trying to print at once?

6 replies

by mamies

They should be using a small server of some sort. This will help abit. :)

by vuiyeechin

... check where the document is print from for the waiting document. go to that computer and reinstall the printer.

by brenton keegan

If you are connecting via the IP directly it could be a problem with the onboard memory of the printer. It could be running out of ram to store the jobs. I've never seen this happen mostly because I usually use a print server regardless.

I'd recommend using a print server. If you are using a print server then I'd take a look at the spooling service, maybe some conditions cause this process to stop or hang. You'll have to comb thru event logs and whatnot to troubleshoot.

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