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Outlook 98

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by galileoave

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Sorry for not giving more detail about the Outlook 98 problems.

Here is my question.
A few of my users are having problems accessing exchange mail via Outlook 98. It show an error of Retry, Work Offline and Help.

Sometime they can get accessto their email, but a few times, they got a Retry message.
When selecting a Retry, it works.

Most PCs are up-to-date patches & security.
Clients have about 10 messages in their mail box.
Why does this happen?
Help!!

Thanks,

3 replies

by 4u21der

This behavior may be due to the name resolution that your clients are performing. Try to add a line in your ' HOST ' file that points to your exchange server.

Open the file c:\windows\host

then add a line near the end of the file
that looks like this

exchangeservername 10.10.10.1

Of course you will need to place YOUR exchange servers name and IP address in here.

Do this on each client machine or copy this file from a network share to the client PC's using a login script.

FYI:
Below is the order of host name resolution over TCP/IP:
1.)HOSTS file
2.)DNS Server
3.)NetBIOS Cache
4.)WINS server
5.)Broadcast
6.)LMHOSTS file

This of course does not apply to Win2K.

Good Luck!

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