Palm Desktop 3.1 messes up Word 97 - TechRepublic
General discussion
June 16, 2000 at 07:37 AM
anejako

Palm Desktop 3.1 messes up Word 97

by anejako . Updated 25 years, 11 months ago

Dear All:

My user installed the Palm Desktop software(along with Hot Sync) for the Palm III on an IBM ThinkPad 770 running Office 97. After this installation, Word 97 would not open any documents quickly or properly from Explorer or My Computer.

We were getting messages like “Word encountered file corruption in (name of file). Would you like to attempt recovery?”
and “Would you like to revert to the saved (filename)?”

After I uninstalled the Palm Desktop software and Word and reinstalled Word, Word began working again normally.

My user needs to HotSync his Palm though! I stumped the Palm Support techs with this question!

Any help would be appreciated.

This discussion is locked

All Comments