Can your articles be setup to download into a Palm or other PDA device? The support technicians here rely on their Palm pilots to house pertinent information of installations, configurations, troubleshooting, etc.
It would be great to be able to download in a structured, readable format specific guides. One in particular is the Tech Republic Support Preventive Maintenance Checklist. Downloading this and using as a PDA form or guide would be very helpful.
Thank you.
Jeri Frye
jfrye4@csc.com