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Print Preview Problems

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by baz

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A client Presented me with a PC running Win98 SE 433MHZ Celeron Processor 100MHZ FSB
64 Mb 168 pin 100Mhz Ram.
The Problem is that executing Application is not a problem but once inside executing any of the menu Items causes the processor to work to full capacity ie. 99-100% and takes 90 second plus to perform the task such as Print Preview.
I suspect a possible noisy bus or the CPU internal Cache is the problem.
I have run numerous software diagnostic programs such as Microscope, PCCHECK and Norton Utilities and have not found any errors.
My Dilema is I don't have a POST CARD or a spare Celeron processor. So does anyone know any other way I can check these components to see if this is where my problems lie.
Hope one of you fellow Tech heads can help.
Thanks Baz

7 replies

by csmith

If the PC boots normally, and runs normally, and all of a sudden hits a wall, (slows down a lot) the first thing to check is to see if it is running out of memory and it has to start paging to the hard disk. (Virtual memory)
How much free memory and free resources does this PC have?
If this is the case I don't think this problem is the CPU or the bus.
The second thing to check is the power management. Has the monitoring of all of the IRQs been turned off and this PC is slowing down the clock(doze mode) after the timer expires?
The utilities should have caught the slow clock.
Regards, Chris

by panteev

Do you have a spare HDD? Unplug the user's HDD, connect your's, perform fresh Win98 installation, and try the same menu item that takes so much time. If it will be OK with your HDD, than the problem is in user's Windows: most often reason - it is full of garbage. Than you will have to investigate what specifically slows down his Windows or just wipe it and install again - if it is acceptable.

by baz

Have tried all the sugestions you put forward before posting
Thank you anyway for you kind assistance

by th

I had a problem with Print Preview and my system running out of memory, I resolved the problem by updating my printer driver (HP).

Hope this helps

by baz

Well after a lot of trial and error the problem proved to be a bad connection from the power supply to the motherboard after cleaning the connection the PC performed the way it was suposed to.
Thank you all for your excellent remarks.
Baz

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