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Problem with a function on a site

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8 replies

by strayer

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I need to be able to move a .gif book cover from one spot to another.
The tech folks there don't know why I can't do this on my computers at home.
I have an old Sony laptop, xp pro, FF, and dial up. Also, a dell desktop, xp pro, FF and dial up. I tried to do the "move" with IE and it didn't work.
I used a computer with Ubuntu, FF, broadband and It worked.
I am ignorant about this. I am not the only one having problems with this function.
I don't know what process the site uses to to this function. I don't know enough to describe it better.

8 replies

by oh smeg

Dial Up is a slow connection and if the file is Big the Server may time out before the task is completed.

As you can not do this task on any Dial Up Connection but managed to do it over a Broadband Connection did you think to try the Sony NB on the Broadband to see if that works? If it does then it isn't related to the OS but to the Method of Connection.

Or to prove it the other way use the Ubuntu system over a Dial Up Connection and see if that can move the files. ;)

Col

by strayer

I bet that's it. I'll take the laptop in and put it on broadband.
There's another person with the same problem, I'll see if he has broadband.
Thanks so much.

by strayer

Nope. The laptop failed on broadband.
I did try with IE on the desktop and nope.
This has got to be one of those strange little things that does this.
I didn't try it on the Xubuntu partition because I moved the .gifs on the ubuntu computer I use for tech.

by oh smeg

How do you log into the Web Site and what is used to upload to it?

Col

by strayer

I installed K-Meleon browser and it worked. Bother FF and IE didn't. I don't know why.

by oh smeg

Only thing I can think of is something related to Security on both IE and FF preventing this from working. ;)

Col

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