Desktop

Ask something
Question Locked

Professional Software to use on Client Computers

0 helpful
4 replies

by tekworx

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I would like to know if there is anyone out there that has a good handle on COMMERCIAL use software that I.T. technicians can use on client computers via 'on-site' OR 'remote' system servicing. Freeware or not, I have yet to find a 'cocktail' of software that individual I.T. business owners can use to troubleshoot and correct issues on client computers. Seems there are plenty for 'users' to purchase to put on their machines, but none that can be used by remote desktop support or onsite support that I.T. pros can use. Anyone???

4 replies

by thumbsup2

Crossloop is good.

http://www.crossloop.com

Another is GoToAssist Express

http://www.gotoassist.com/en_US/entry.tmpl

I use both at work, depending on what I need to do remotely. The latter is capable of rebooting the remote desktop, even into Safe Mode with Networking if needed, and still keep the support session going. I use it when I need to set up a new user account remotely.

This discussion is closed to new replies.