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Recurring network failure

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14 replies

by siliconwombat

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Compaq Presario Laptop
Windows Xp Home Ed
Belkin wireless network card
Linksys Router

The network works fine all the time.

The problem I have is with getting a connection to the internet through the network.

After I install the card and connect to the network I can connect to the internet for a varying period of time after which it wont connect. Ive tried setting up the network connections manually and with (god help us all) the Microsoft wizard and they both result in the same problem. Only solution Ive found so far is uninstalling the card and drivers and reinstalling.

Obviously not practical as the connection, on average, lasts about 24hrs. Longest so far is 3 days, shortest about 30 seconds!

As I said network connection itself is good and I can connect fromm all the other points on the network.

Any suggestions?

Thanks for your help in advance

Tom

14 replies

by chris910

I'm just winging one out there but SBC/AT&T resets my ppoe connection fairly often causing the linksys router to not connect to the external network. (view this on the router status page) restarting the the DSL modem seems to handle this every time.

by cg it

check your linksys router logs and if you haven't already, update the firmware. If you have always on DSL service or a T1 from your ISP, your Linksys router should always maintain that connection. might try wired from the XP to the linksys and see if the problem persists. If not I would think its the Belkin Wireless card.

by wcp

I had a similar problem before and it was due to Zone Alarm that I had uninstalled.
I reinstalled and then uninstalled it, which cured the problem.

by mr.wiz

I was having a similar problem with my Linksys router. Make sure that your router firmware is up to date and that you are using the latest drivers from Belkin. That fixed my problem.

by sgt_shultz

it does sound like a router problem, unless it's spyware...
i vote for trying a firmware update on the router also. plus i would look for an 'auto reconnect' check box in the router setup...that fixed my problem...
when it goes down, i bet you can reach websites by ip address but not by url. i bet your isp is fiddling with it's dns server and your router isn't reconnecting gracefully. you could also try setting up some alternative dns servers in the dsl router setup. see your isp's website's 'help' section for the ip numbers

by siliconwombat

Hi thanks for all your help so far.

The problem is strictly limited to the laptop, all other comps on the network can connect to the internet (sorry should have been clearer). Ive updated the firmware for the router and the wifi card drivers. Could it be a conflict with the integrated wired lan card and if so how do I go about solving it, Its already disabled.

Dont know if its relevent but the bloody thing has now started freezing randomly after start up! Thanks Tom

by siliconwombat

Its getting even better...

Ive done something that means an extra connection appears under the heading 'internet gateway' in network connections. Whilst enabled i still cant access the internet from the laptop and if i disable it i cant connect to the internet from any computer on the network!

I think it just hates me.

Tom

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