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reinstall os hang

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install disk on separate partition on HDD. Near the end of reinstall on the create pin screen it hangs. Been like that for over 1 hour. Now what?

Product number:V9B64AA
HP All-in-One - 24-e025t
win 10

tks,
paul

2 replies

by oh smeg

There could have been a power spike that hit the unit at that time which knocked it over or it could be more serrious but till you try again you'll not know.

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