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Run Time Error

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When I try a run a specific program on some of my users PC's I get a 'Visual Dialog Script Window' which states:

'Run time error 19 at line 171'

THe Program I am running is from Mouse Tracks, enabling me to pick up all the software a user has on his/hers computer. It has only happened on a few occasions but I wondered if anyone could help

Kind Regards

Neil Hughes

7 replies

by darkchilde

Seems that there is a bug in the program that you run. Try finding if there is a patch for the program in question.
If there isn't, re-install the program.
You could uninstall it first and then do a clean installation.

Hope this helps.

by paul rescino

Do all of the computers have the exact same software installed on them? If the troublesome computers have different software on them than the ones that workmproperly, then there may be a conflict with the different software on the computers receiving the error.

by paul rescino

Do all of the computers have the exact same software installed on them? If the troublesome computers have different software on them than the ones that workmproperly, then there may be a conflict with the different software on the computers receiving the error.

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