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Scanner Problems

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by saxman642 Aug 28, 2001 last reply Sep 29, 2001 1 view

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I have a custom PC tri-booting Win98/2000/Linux Mandrake 7.2

It has A PC Chips M810LMR motherboard. (www.pcchips.com)

Recently bought a Plustek 1248U USB scanner (www.plustek.de) and installed it...
It installed and worked fine in both 98 & 2000. (It's not compatible with Linux)

I day I boot up the machine and the scanner is not detected. On checking device manager, I discovered that "Unknown Device" is listed under USB Controllers.

I checked the USB hub properties and It is telling me it is seeing my scanner as a THIRD USB port!

I the first time it happened Iwas forced to reinstall from scratch .... and it workd fine for about 3 weeks after, ut it happened again ... I do not want to have to go through that again...

Tried:
uninstalling & reinstalling scanner ... USB port drivers, no success.

Help is needed - quick!

7 replies

by sixfourtykilo Aug 28, 2001

I've had issues with USB as well. I was experiencing identical problems as you with my Compaq iPaq connecting to my PC in ME. When I got ahold of a USB hub, I noticed that when Windows no longer detected my USB devices, the lights on the HUB actually went out! I was so amazed and disappointed. I have not heard or been able to research any information into this bizarre phenomenon. As unfortunate as this is, when I upgraded to WinXP, all of my USB problems went away! I know this doesn't help you at all, but maybe we can get some sort of thing going here?

640k