Scanner Problems - TechRepublic
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August 28, 2001 at 11:08 AM
saxman642

Scanner Problems

by saxman642 . Updated 24 years, 9 months ago

I have a custom PC tri-booting Win98/2000/Linux Mandrake 7.2

It has A PC Chips M810LMR motherboard. (www.pcchips.com)

Recently bought a Plustek 1248U USB scanner (www.plustek.de) and installed it…
It installed and worked fine in both 98 & 2000. (It’s not compatible with Linux)

I day I boot up the machine and the scanner is not detected. On checking device manager, I discovered that “Unknown Device” is listed under USB Controllers.

I checked the USB hub properties and It is telling me it is seeing my scanner as a THIRD USB port!

I the first time it happened Iwas forced to reinstall from scratch …. and it workd fine for about 3 weeks after, ut it happened again … I do not want to have to go through that again…

Tried:
uninstalling & reinstalling scanner … USB port drivers, no success.

Help is needed – quick!

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