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Sims 2 problem

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by ozi eagle Mar 21, 2005 last reply Oct 18, 2005 1 view

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Hi,

I'm not sure whether this is the right place for this question, however, ----

I recently supplied a new computer to a client (Athlon A64 3200, radeon 9200 video, 512 MB RAM). Client's offspring want to use it to play SIMS 2.

Problem: after 5 to 10 minutes crashes and reboots. Other games OK, as are all other programs, just the Sims crash.

Have looked up on internet and this seems to be a major problem. Some suggestions were to ensure that DirectX 9c loaded (yes), install latest drivers for video card (done). Unfortunately Sims still crashes.

Any ideas, please?

Thanks.

10 replies

by ozi eagle Mar 21, 2005

Oh! OS is XP Home

by oz_media Mar 21, 2005

Install older DX version.

Try 9b.

I LOVED that game, for a while anyway, I bore pretty quickly.

by oz_media Mar 21, 2005

ANother though is to shut off the Restart on system error, it will result in a blue screen crash wiht an error code instead of a reboot, this could be a memory issue, which will be shown by the error code.

Possibly a memory leak? Try a memory manager?

But I've not had too much luck with DX9c

by ozi eagle Apr 4, 2005

Thanks Oz,

I tried this, but system would not allow me to "downgrade" to 9b.

by oz_media Apr 5, 2005

Again though, you should turn off Auto Restart on System Error. This way you will get a blue screen crash error instead of it just rebooting.

That's something MS did with the bungled XP OS to make it SEEM as if i never has a blue screen of death, it still crashes and reboots but just doesn't show the error code.

THis sounds a lot like a memory issue.

If you have more than one stick of memory installed, try swapping them out one by one so that you can eliminate the bad RAM.

Another reason for the RAM issues MAY be due to a memory leak, very common.

Download a memory manager like MemTurbo, or RAMIDLE to maintain a preset level of free RAM while playing the game, it might be used up by something else in th background, this will caused a memory error and then a restart.

To disable the auto restart on system error:
right click my computer >properties>advanced>startup and recovery
>settings - uncheck the automatic restart box

by ozi eagle May 19, 2005

Thanks Ozmedia,

I installed RAMIDLE, upgrade Sims from their website.
Since crash is unpredictable I didn't wait for it to happen, so don't know what error codes.

Still not working satisfactorily.

by zsa May 25, 2005

Have you been to the official Sims2 website? I know there has been at least one patch issued.

Is it a fresh install of Sims2 or did the player have user-made downloads that you added in? The expansion pack "University" changed some object coding and caused all previous user-made objects to be obsolete. These had to be fixed by the object-maker, resubmitted, and re-downloaded by the players. Crash-a-thon if you try to use the old objects.