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Sound Card installation problem

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13 replies

by abbasi

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I installed a sound card on my Win2000 pro machine. I checked in systms-> hardware-> device manager, it looks like installation is OK. I can also see ths sound sign in systems tray. The problem is that some how sound and mic are not working. I changed two sound cards but none of them are working.When i turn on computer it keeps installing driver by itself. Even i taken out sound card from slot and it installs CMI8330, Audio Codec, MPU 401 compatible MIDI device. It is not installing actual sound card driver, which i got with sound card. I changed 02 brand new cards but still have same problem. Any advise or opinion will be appreciated.

13 replies

by thechas

Does your motherboard have an on-board sound option?

Make sure in BIOS settings that on-board sound is disabled even if the jacks for the on-board sound are not present.

Chas

by abbasi

Thanks chas, my mother board does not have on board sound option. I always used PCI slots for sound card.

by mikevjr2

This is going to sound a bit wierd but try it and get back to me with the result.

Disable your Modem in the Device Manager and restart, if the CMI8330 Driver Doesn't try to install again, than that sound device is from the modem and not your sound card.

I got this when i googled CMI8330,
"the C-Media CMI8330 sound chip. This sound chip is used as the basis for several sound cards, and is also used with some modems."

Also have you tried Checking the Volume Control to see if you have WAVE muted or lowered?

Sometimes the genius gets the best of us and we overlook the obvious.

-Mike

by let20002000

seems like ur soundcard keeps getting your previous driver. from the device manager, click on d souncard & remove it including d software.
then restart your computer. install d right driver this time.

goodluck

vanessa

by kannuvappa_ngr

Hi, remove the sound card and its driver and restart the system. then try fixing the sound card and install the driver. if problem occurs yet then, uninstall all of the drivers, and first install the sound driver and then install other drivers.

- Kadar -

by rcom

I agree with Chas, if you're still getting a sound card and MPU 401 installed without anything in the PCI slot you may have an onboard sound that doesn't have visible riser type of connections but has pins onbloard for a daughter card or other type of ribbon cable with attached slot connector. So if you haven't check in the BIOS to see if its listed there or check the motherboard manual to see if there's a jumper to disable onboard sound.

Boot to safe mode without the sound card installed. Go to device manager and remove all the sound cards that may show up. This way you'll get rid of the reoccuring drivers.

As mentioned the Crystal 8330 audio chip is used on modems but the MPU 401 (MIDI) interface would not be included unless it was a combo modem/sound card.

After removing all the phantom drivers install your sound card following the instructions provided with the device.

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