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Sound drivers

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by p.rooke

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SIS 7012 drivers just will not load on my daughters XP Pro machine. I see they are loaded but not installed. Can any body help, Please???.

7 replies

by thechas

Have you downloaded the latest driver file from SiS?

http://download.sis.com/

Usually, driver files are distributed in self extracting archives.

After downloading the driver, tun the program and make sure to save the files in a folder that you can easily find.

Next, enter device manager.
Select the audio or multimedia device.
Right click and select properties.
Click on the driver tab, and select update driver.
Direct the driver wizard to the folder with the downloaded driver files.

That should correct the problem.

Chas

by p.rooke

Poster rated this answer.
I have tried this but with out success, the system just will not except that there are drivers installed. I think the problem is that the hdd has crashed several times in the past and there are alot of files fragmented, I beleive the drivers for the sound card maybe among these. I have suggested that she return the system for a complete re-install of windows XP. Am I right?. As she did not get given an XP cd.

by thechas

If the PC is still under warranty, I agree with taking it back.

It is common with low end retail PCs to not get copies of the system disks.

Some come with a utility that allows you to create the system disks.

Others come with a recovery CD or floppy.
Either the recovery CD or a hidden partition on the hard drive contains an image of the C: drive as setup when the PC was built.
Running the recovery software brings you back to how the PC was the day it was first turned on.

If the system has been crashing a lot, their might be a hardware problem. Either RAM or the hard drive itself could be the root of the problem.

One last thing to try first though.

From device manager, remove ALL audio or multimedia devices. And, any other devices with a yellow "?" next to them.

Reboot and see if Windows re-installs the driver properly.

Chas

by p.rooke

Poster rated this answer.
Thanks for your help Chas, but I tried everything that you have suggested. Its a pity that there isn't such a disk on the market that technicians can carry around with them that can re-install windows, or repair a faulty setup.
Thanks anyway for your help.

by cp7212

You said you suspect the hard drive is fragmented. Did you try Disk Defrag (Start>Programs>Accessories>System Tools>Disk Defragmenter)? Another good utility to use that is often forgotten is to double-click My Computer, right-click on the drive you want to check (your system drive, usually c:), click Properties, click on Tools tab, click button for error checking (Check Now). The system will tell you Windows is using.... and then it will ask you if you want to schedule.... click yes or OK. Reboot the PC and a blue screen will come up. Wait and the error checker will run and it may take a while. I usually run error checking first, then defrag. After that, try what The Chas told you and hopefully it will take. Good luck.

by cglrcng9

In Norton SystemWorks Pro you will find as close to what you described as far as a "disk" that would repair Windows errors....It is a program called Norton WinDr.(and the extensive tests and repairs are amazing when it comes to Windows errors). Norton Disk Dr. is also a part of that suite of Utilities, but it does little in Win XP except schedule that same disk check/repair listed above.

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