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Split-Screen at Boot in Win2K

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by firedrake

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I have a remote user who is reporting that when Windows loads (just prior to the login screen), her entire Windows desktop shows up in duplicate; once one the left half of the screen, and once on the right half of the screen. Of course, it's so compressed, it's impossible to get anythign done. It doesn't happen in safe mode. Video card is ATI, monitor is a Packard Bell (but no monitor shows up in DevMan). Ran hardware discovery, found nothing new. Any ideas what could be causing this, and how to fix it. "It worked fine for me," before I shipped her the CPU (monitor is hers).

4 replies

by craig herberg

Her problem is probably resolution or refresh rate. Her monitor probably can't handle the settings. Change settings to what her monitor can handle, and voila, the problem will be solved. Otherwise, you can give her a monitor that's compatible with the current settings.

Good luck.

Craig Herberg

by semmelbroesel

I don't see any other possibility than something between VGA card and monitor.
Also check the cable - maybe a pin got bent during the transport.
As has been stated before, check both screen resolution and refresh rate and lower them since 640x480 works in safe mode.
Is only the desktop double, or will everything duplicate? My guess is everything, but if not, then please let us know.

by bobthewraith

Have you tried booting into safe mode with network support first. Then go into your device mnanager and check the the video driver. Does windows report a conflict or problem. If possiable get an updated driver.

by probasix

I've seen something similar to this before right after hooking up a brand new Sony Viao with Windows XP Media Center Edition to an old 21" monitor. The right half of the login display was displaying in the left side of the monitor and was also extremely distorted. It turned out the problem was as simple as adjusting the horizontal position of the screen using the monitors controls...

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