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General Troubleshooting
If none of the issues that have been described in this article apply to you, use the following general troubleshooting steps:1. If you receive one of these error messages while you are installing Windows XP, update the computer BIOS or obtain Windows XP drivers for your hard disk controller (from the manufacturer of your computer, system board, or hard disk controller), or do both. For information about how to update your computer's BIOS or obtain Windows XP drivers, contact your computer manufacturer. For additional information about the availability of drivers, see the Device Driver Issues section in this article.
Note: If Windows NT 4.0 or Windows 2000 was installed previously on a mirrored boot partition, see the Other Issues section in this article.
2. Use the Last Known Good Configuration feature. This may resolve the problem if you recently installed an incompatible device driver for your boot controller. For additional information about using the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base:
307852 How To start your computer by using the Last Known Good Configuration feature in Windows XP
3. Use the Repair option with Windows XP Setup. For additional information about repairing Windows XP by using the Setup program, click the following article number to view the article in the Microsoft Knowledge Base:
315341 How to perform an in-place upgrade (reinstallation) of Windows XP
4. Restore a registry backup. For additional information about restoring a registry backup, click the following article number to view the article in the Microsoft Knowledge Base:
307545 How to recover from a corrupted registry that prevents Windows XP from starting
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