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System Freezes, when scrolling in Netsca

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About 2 months ago, my WIN98SE HP, started freezing up when using Netscape(on AOL)
I thought I had a virus, so I reformatted my HD. At the time, I had called AOL Tech Support around 5 times and they did not know what was wrong.
Now the problem isback again and I still can't figure it out. I thought it might be a virus, but I am VERY careful what I download form E-mail. Now I think there may be a software conflict somewhere. I had a wireless mouse and bought a wired mouse and that did nothelp ether.

Any help in solving this will be very much appreciated.

Jess

15 replies

by fajarpri

Does your computer freeze only when you are using Netscape or also with other programs? If only when you are using Netscape, the problem could be the Netscape itself.

Are there any particular websites that you know making your computer freezes?
Ari

by bpalmer

Try using Internet Explorer for awhile. See if you get the same problem or not. If you don't could be a problem with the version of Netscape your using or could just be that your trying to use features in netscape that AOL doesn't support. If youdo get the same problem, either your hardware or a problem with AOL.

by dmiles

The problem may be in WIN98SE,the software does have problems so look at tech site for info on WIN98SE.www.microsoft,com/WIN98SE/tech/support
The first thing to do would be to run your anti-virus software and make sure that you have not picked up avirus from downloading anything from the internet.

by wbutler188

a few things to try,
are you using the latest netscape? the pages you go to may not be supported in netscape. mentioning aol only complicates matters becuase they are so proprieatray. dont use aols browers. aols browser sits on top of eitehr internet expl. or netscape but there programing in aol doestn support alot of pages. minize aol then start up netscape or explorer. see if you freeze then.
also go to microsofts site under downlaods for internet explr 5.01 which has some updates. you can download it but unless u have dsl or faster i advice ording the cd. they only charge postage. dont believe the mouse is an issue.
hope this helps
bill

by stngfan1

Try slowing down your video acceleration. Go into System Properties, Performace, click on the Graphics button. Move the slider one notch to the left, restart and check Netscape. If it happens go back and move it again one notch. This happen to mewith an ATI video card and IE.

TM.

by ddansereau

After loging on to AOL, do you first access the internet by clicking AOL's globe icon?
If so, try just fireing up Netscape as soon as you're online and not going anywhere on AOL. Also, if you are using an old version of Netscape, upgrade it becausethe early versions did tend to lock up.

by bart777

I had this same problem on my machine. When i reinstalled the latest video driver for my card it solved the problem. I have not had that issue now for well over a year.
My symptoms were locking up if I was using the mouse wheel or scroll bar on the right. It would go for a little while and then lock the machine up.
If these are the same try getting the latest driver from winfiles.com or the card vendors site.
Good luck.

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