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TCP\IP

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by rmhughes0711 Dec 4, 2002 last reply May 18, 2005

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I have a Dell Laptop running Windows 98se. I have AOL 7.0 installed. Recently, I upgraded to AOL 8.0. When I did, AOL 7.0 and 8.0 began having problems connecting to web pages. I get messages saying that IE could not link to the webpage. I havetalked to AOL and they have been very attentive but the problem still remains. I fear the 8.0 upgrade may have whacked my TCP\IP install. I do know that my wsock32.dll file was showing an incorrect size.

In looking back over past posts, I do see similar problems listed. One of the posts instructed me to "Go to your Windows directory and see if there is a directory called ws2bakup." I have no directory by that name. Can I download this from Microsoft?? Do I need to?? I have done everything I can think of from uninstalling 8.0 to uninstalling dial up networking. Still no luck.

Help!!!!!!

9 replies

by grey_woolf Dec 4, 2002

To get a fresh TCP/IP install, including Winsock & Wsock32.

1st]
Be certain that you have the Windows`98SE disk, or that the .cab files are on the hard disk. Usually located in C:\WINDOWS\OPTIONS\CABS.

2nd]
Write down the settings, you willneed to re-enter them later, from the TCP/IP protocol located in the "Properties" of the "Network Neighborhood". Now "Remove" the TCP/IP protocol.

Re-boot.

3]
"Add" the TCP/IP protocol back to the Network Neighborhood -> Properties.

Re-boot.

4]
Re-enter the TCP/IP settings.

Re-boot.

by rmhughes0711 Dec 6, 2002

Although I thought this would resolve the issue, it did not. Any other ideas??

by arielstarfire Dec 4, 2002

First, if you do not have the Win98 cab files on your hard drive. Make a directory named C:\win98, copy the directory by the same name from the win98 CD to the C:\win98 directory.

Second. Go into the control panel, add and remove programs, windows components, and completely remove all the communications applications, don't reboot if it asks you to, just continue working.

Third. Go into the control panel, device manager, and remove any and all network and modem drivers. (Be sure to have your modem installation disk or the driver for your modem saved elsewhere so you can reinstall it. Again, don't reboot, just keep working

Fourt. You now have no modem installed, no network protocols, and no communications apps. Now you shouldgo ahead and uninstall AOL 8.0. have your AOL 7.0 disk handy ( or go to Food Lion and get one ). Also check if there is AOL 7.0 after you remove 8.0, uninstall that also. Don't reboot if it asks you to until you check and make sure each one is removed.

Fifth: You should/better have some anitvirus software installed/running/and updated on your computer. If you don't, get it fast, you might have a virus hosing up your computer, and all this work will be for not. Scan for viruses!

6th: Reboot the machine, let all the drivers you removed be reinstalled, and then install the communications protocols via add/remove programs. Then reinstall AOL7 only. Forget 80, its obviously not tested again.

by rmhughes0711 Dec 6, 2002

I tried this last night an re-installed everythin as you suggested. I still have the problem. Any more ideas??

by bobho Dec 6, 2002

I had a similar issue with someone who upgraded to AOL8 for some of the new features. We got it to work by cleaning out the AOL cache. I think that AOL uses a proprietary tcpip stack and if you replace it with a windows version AOL won't work with it.

Sometimes proprietary is good, sometimes not.

Enjoy,

DrBob:>)