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Teaching How to Work with E-mails

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by leisureman

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I teach office employees how to work with E-mails.
The matter in question are basics.

During the class I offer practice tests like:
1. sending an e-mail to one or multiple recipients;
2. sending a letter with a document as an attachment;
3. same with an archived document as an attachemnt;
3. replying;
4. forwarding;
5. working with the address book.

(I do not touch filtering as it is offered at a higher level of training).

Do you think that basics should include teaching and checking some other areas?

Thank everyone in advance.

3 replies

by m411tech

Depending on the type of user and/or business, I think that cleaning out the trash is important. Mail residing on the server can soon become back up.

I aslo thinke that etequitte is important. I worked at a H.S. for 3 years and I was shocked many times at the lack of professionalism in the way email was done.

Filter is a bit deep but I would go over 1 basic spam filter.

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