I have collected a number of Macs, running everything from OS 7 through to OS X.
My experience with them, well that is from about OS 8 to 9.2, [which parallels Windows from about 95 to 2K] is that they crash far more often than Windows; have no ctrl + alt + del to restart them and no power button to switch off -- so it is back to the wall socket and start from scratch; they throw up far more error messages than Windows, a favourite being: "Such and such could not be done because of an unexpected error."
They are also very fussy about software compatibility between different models.
It is my considered opinion, after fighting with various Macs for two years, that they are decidedly NOT user friendly. I think this myth started because they released a GUI years before IBM, and the myth has survived.
HOWEVER, it is not all bad news. I have an iMac running system 9.2, and if I had to part with all my computers except one, I would probably keep the iMac.
Why? Because of its very compact design -- monitor and computer all in a single structure that can be easily carried in one hand.
It's also kinda cute, and OS 9.2 seems a big improvement on the various 8 systems.
If I was starting out on computers now, I would quite likely choose a Mac because they have surpassed Windows in technology, and all Mac units are rigidly constructed. Most models have provided very easy access to the innards for the convenience of technical work.
I am very impressed with the G5 flat model, in which the computer is affixed behind the flat screen, and is only about two inches in depth.
I was awed recently by a demonstration of a particular set of speakers. Each consisted of a small stand with about five cones, no more than 2 inches in diameter each, and yet they pumped out quite impressive bass.