8 replies
by sgt_shultz
the stuff i found has to do with stopping compaq services, disabling Compaq power management, upgrading the ROMpaq (a good idea regardless, imho) and these two:
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by sgt_shultz
(oops)
Solution: Error 10002
Cause 1: This error is reported when Windows denies the PowerQuest product direct access to the drive.
Fix 1a: First try the following:
1. Copy the PQVXD.vxd file from the PowerQuest product installation CD (or from the directory on your hard drive where the PowerQuest product is installed) to the System directory.
If the error is still reported, delete the PQVXD.vxd file from your System directory and reinstall the PowerQuest product.
Fix 1b: If Fix 1a does not work, try the following:
1. End all Windows processes that are not needed for the operating system to run correctly. (For information on processes you should not shut down, see PowerQuest Solution 764, "Minimum Processes Required for NT to Run," or PowerQuest Solution 765, "Minimum Processes Required for Windows 2000 to Run."
2. Try using your PowerQuest product again.
Fix 1c: If you are experiencing the error with PartitionMagic, try running PartitionMagic from the Rescue Diskettes.
Fix 1d. If the error is reported on a Windows 2000 system, try the following:
1. Uninstall the PowerQuest product (whether it is a demo or the full version of the product).
2. Reboot the computer.
3. Install Windows 2000 Service Pack 2 (or reinstall it if it is already installed).
4. Reboot the computer.
5. Reinstall the PowerQuest product.
6. Reboot the computer.
7. Run the PowerQuest product.
If Windows still denies the PowerQuest product direct access to the drive after you have tried the preceding fixes, please contact PowerQuest Technical Support for further assistance.
by sgt_shultz
If this error is reported on a Compaq system, download the latest Compaq Power Management SoftPaqs (driver and firmware).
Turn off all Compaq Management services, this must be done offline.
Software download links:
http://www.compaq.com/support/files/notebooks/us/locate/7_1006.html#Operating%20System%20Enhancements
PDF documentation (discusses NT install order of Compaq drivers):
ftp://ftp.compaq.com/pub/supportinformation/papers/13l1-1000b-wwen.pdf
Error 10002
Access violation errors
Access violation errors also reported in safe mode
Problem Environment
PowerManage Suite
VolumeManager
PowerExpert ST
PartitionMagic 6.x
PartitionMagic 6.x Pro
PartitionMagic 7.x
Microsoft Windows NT
Microsoft Windows 2000 Professional
Cause(s) of the problem
This error can also be caused by Compaq's Power Management software. Compaq Notebook, Desktop and Server.
by sgt_shultz
Solution: PartitionMagic reports that there is no active partition
Cause 1: In a configuration with mixed IDE and SCSI hard drives, Windows NT/2000/XP does not always see the boot drive as the first physical hard drive. PartitionMagic displays drives in the order Windows NT reports them. As a result, you may see your boot device as Drive 1, 2, etc. This does not cause problems for PartitionMagic except when you are setting a new active partition, in which case PartitionMagic may incorrectly report that there is no active partition on your system.
Fix 1: When selecting a partition to set active, be sure that you choose a partition located on the boot drive. IMPORTANT NOTE: In a mixed IDE and SCSI configuration, there is a possibility that your BOOT.INI file can be corrupted when you try to set an active partition with PartitionMagic; therefore, it is recommended that you back up your BOOT.INI file before you run PartitionMagic.
Cause 2: PartitionMagic may also report that there is no active partition if the system recognizes a removable media device as the boot device.
Fix 2: Make sure no removable media devices (including Compaq flash cards, Jaz drives, Zip drives, etc.) appear in the IDE configuration or the boot sequence.
Problem Description:
PartitionMagic reports that there is no active partition
No active partition
Problem Environment
PartitionMagic
VolumeManager
Mixed IDE and SCSI configuration
by sgt_shultz
bet i made hash of those pastes.
anyhow, symantec supports partitionmagic now...here is the link
http://www.symantec.com/techsupp/enterprise/products/pmagic_pro/pmagic_pro_7/search_ts.html
by eeg161x
I believe there is an update patch for PQ PM 8.0.
I'm still using v7.0 because its not as buggy as 8.0.
by phildavis516
Poster rated this answer.
by phildavis516
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