Desktop

Ask something
Question Locked

uninstall problem

0 helpful
6 replies

by anevilled

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I need to uninstall 'Smart Draw' from my computer. When I tried to uninstall it said 'Could not open INSTALL.LOG file'. I tried reinstalling the program and then uninstall it, but the same message came. How can I achieve this?

Any help is appreciated.
Thanks in advance,
Neville

6 replies

by larryd4

Using regedit do a search on "Smart Draw". Every time you hit a key that has "Smart Draw" in it, delete it from the registry. Then go and delete the installation folder and the start menu entry. Reboot and its gone.

WARNING
Messing with your registry could cause serious issues. Be sure you know what your deleting.

by geoff

Found your post when I had the same problem with SmartDraw and then found the solution. Cut and paste the install.log file from the SmartDraw directory under Program Files into a simple directory such as desktop, tmp or c:\. Double click the Unwise.exe in the SmartDraw directory and it will ask you the open the install.log. Open it from the directory you have put it in and it should then uninstall.

Geoff

by doornorth

Thank you from 2012! For anyone else trying to remove this program -- be sure to delete the install.log file from he SmartDraw directory -- don;t just copy it to another folder.

by snuffy09

right-click the icon>properties>find target button. Look for a uninst.exe file, run this app.

May have been some sloppy work on the programmers end

by seanferd

are a dime a gross, unfortunately.

And still with all the excess shortcuts dumped into the start menu.

This discussion is closed to new replies.