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USB Driver Problem - HELP!!!!!

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10 replies

by thedrummer2006

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I recently installed a DFI motherboard (Model Number:K6XV3+ /66) in a pc running an AMD K6-2 450 Processor. Im using windows 98 SE and I cant find a suitable driver for my USB ports. The board came with drivers but it also came with a help file thatsaid win98se does not support the drivers on this disk. It said to obtain a file "USBSUPP" from microsoft and install it before I install the drivers included with the board. I can't find this file, or anyone who knows where to get it.
I found onepatch on Microsofts website that dealt with this exact problem but it did not correct the problem. My USB ports will detect a device present but when I try to use the device, the software can't find the device. I tried an externally powered USB HUB because of the voltage, but it did not correct it either.

I have the following chipset:VT82C598MVP & VT82C596B.

Any help is much appreciated.

10 replies

by clover252525

Check that USB is enabled in your BIOS. To do that, restart your computer and when it's booting up, enter the CMOS setup. Depending on the type of BIOS you have, it's usually pressing the DEL key while booting (usual for AMI or Award bios). There isa setting under the Advanced setup to enable/disable the USB. Make sure it is enabled.

clover

by berserker

1. Check your motherboard's manufacturer to obtain the latest BIOS updates
2. Try to reinstall your windows 98SE. Before you do the installation, enable the USB port in your BIOS. Press "Del" key and enable it in the PNP/PCI configuration. Afteryou have enable it, do a clean install of Windows 98 SE. I have this problem myself when I tried to connect a USB modem to the port that has the VIA chipset.

by bdgray

Hello Guys! Did he not say that the device was being detected. It just does not work after that. That will not happen if BIOS is not enabled. Sometimes I think you people don't even bother to read the whole post.

Go into the device manager and remove everything under Uneversal Serial Bus controllers. If you have any Unknown devices listed remove them as well. Unplug any USB controllers. Restart your computer. Apply microsofts USB patch for VIA chipsets. Get it at http://support.microsoft.com/support/kb/articles/Q240/0/75.ASP?LN=EN-US&SD=gn&FR=1. I think your biggest problem may be that you do not have the latest drivers for your USB device.

Thank You,

Bradley D. Gray

by mzy

Well, did you just install the patch?
Many installations ask us to close all applications, but sometimes, they ask us to think it over before we install it, as it may even crash the system. If you did not see properly, it could have told you so, and you would not have solved your problem by installing it.

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