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USB IDE-interface not working

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The computer in question is: Compaq Armada E 500. Trying to use a external IDE harddisk via a USB-IDE interface, it doesn't work.

There is no problem with other USB devices, and the ext. harddrive works well on other computers.

The brand of the ext. harddisk case is Skymaster and the interface is from the same manufacturer.

Has some1 encountered the same problem?

Better yet, have you been able to solve it?

Markus Topi
IT-technical assistant

3 replies

by hrhold1

I did an open search for 'Skymaster USB' and this is what came back. http://www.dotop.com.tw/ ; i went to the site and it is easily negotiated. You will find all of the drivers and updates for thier products. You weren't specific enough about the equipment you have so I can't be more detailed, but make sure your add-on is USB and not FireWire, there is a difference.
Good Luck......
Hope this helps ........ H

by markust

I know it is kinda vague all the info I've given, but the reason is, that I'm askin if some1 has encountered exactly the same problem, or at least the same problem wiht some USB devices with the Compaq laptop.

All driver etc. updates have been made. The compaq representative in Finland has helped as much as they can, giving new equippment, but no help.

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