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USB port device on notebook running Win

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by itask1 1 view

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A notebook running Win 98 has the following problem:
1. Connected with an Iomega Zip 250 and has ioware and usb driver installted. Once a file (any type) on this drive is activated, it hangs up the whole system. Error is "Iomega Parallel Port Interface - this device is either not present, not working properly, or does not have all the drivers installed (Code 10)".
2. Connected to HP Jornada Pocket PC with a USB port, error is "Windows stopped responding while attempting to start this device and therefore will never attempt to start this device again (Code 11).
- Aboves are like USB port related. Any idea what's wrong or how to approach this trobleshooting ? Thanks.

3 replies

by emcs

Code 10
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed: This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)
Try upgrading the device drivers for this device.

Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.

Code 11
Windows stopped responding while attempting to start this device, and therefore will never attempt to start this device again. Code 11)
For more information, look up ASD in Windows Help. Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error, run the Automatic Skip Driver utility from the System Information tool. If the problem persists, contact the hardware manufacturer for updated drivers.

Hope this helps.

dennie

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