I have a user who has an ATI Rage IIc Video card. When rebooting the PC, the background is black and the icons and text set to large. If you go into display settings, you can change the settings which will fix the size problem, but the colors are still off. If you don’t change anything in display settings, the text/icon sizes will revert to normal eventually, but color remains off.
If I connect to him remotely, I do see the problem with the black background, but after that is changed and text/icons change back to normal, the system looks fine from this end.
I have tried updating drivers and ran a virus check, with no luck. I am hoping that someone might no a cause of this that might not involve hardware changes, because the user is at a remote site, and I don’t want to bring him down for any period of time if I can avoid it.
(The user also complains of fuzzy text and a red tint, and he going to test with a different monitor. Sounds like a coincidence, but without being there, I cannot say.)
Any help would be appreciated. Thanks.