Virus

Have you tried to do an Online virus scan? I know McAfee has one, I would assume Norton would have something also.

Tim

Step 1----Use mcafee's Stinger tool copy it to a floppy then run it on the infected laptop.

http://download.nai.com/products/mcafee-avert/stinger.exe

Step 2----download and run Ad-aware from www.lavasoftusa.com

Step 3----reinstall your virus scanner of choice. and run a complete scan.

Step 4----Run Ad-Aware again

If this does not get you cleaned up you will want to look into a tool called Hijackthis! which can be found at downloads.com. (Be careful though this tool if misused can also damage your system.)

TAB and Chris are correct, you must either boot to dos and use a dos virus cleaning program (only on fat32, fat16 formatted drives). Or you must do an ONLINE system scan:

Stinger from McAfee catch only the major virii out there, other online scanners are:

- Symantec ....... http://security.symantec.com/default.asp?p...id=ie&venid=sym
- Panda ............. http://www.pandasoftware.com/activescan/
- McAfee ........... http://us.mcafee.com/root/mfs/default.asp (must register for free before scanning)
- TrendMicro ..... http://housecall.trendmicro.com/housecall/start_corp.asp
- Bit Defender .. http://www.bitdefender.com/scan/licence.php
- Kaspersky ...... http://www.kaspersky.com/scanforvirus.html (for scanning individual files)
- RAV ................ http://www.ravantivirus.com/scan/indexie.php

Choose one and do it...

Once clean, you can have him download a free anti-virus program, either Avast or AVG. Search for them on google. Just have to register them for free and he will now have a working anti-virus program.

Good luck