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Virus & unusual display

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by ddvorpahl

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Everytime I boot my computer it tries to go to www.freeweb.com and open through outlook. I e-mailed the site and this is what they said,
Dear Internet User,
You have been infected by one of our users. We have removed the user and as a result youare being directed to our "not found" page. Please see:
http://www.symantec.com/avcenter/venc/data/js.exception.exploit.html
For more information.
Best Regards,
FreeWebz
Now, I have done that, ran the symantec virus online scan (saw nothing), but the page still comes up and I am not sure there still isn't a virus. Norton Antivirus (all versions) have been good but I don't understand this virus. Also, I now have a bar on the left of my main screen that shows Folder Tasks, Other Places, and Details. I can't get rid of it or the unknown page that comes up. Can anyone help?

13 replies

by hinrgman

try this software from zonalarm. They specialize in firewall and bugs like you still have on your machine. It is called "Pest Control" or another one is "Internet Cleanup" Good luck.

by ddvorpahl

I tried Internet Cleanup. I use Window Washer & it cleans up cache, temp files & the like. I couldn't find Pest Control from the ZoneAlarm Site. I don't need something to wipe out cookies or temp files. I just can't get rid of the virus.

by grbeckmeyer

If you have installed the patch listed in the link you mentioned, and run a full scan to clean the virus, you should be fine. One thing this virus does is change your IE home page. Simply go to the page you would like to make your home page, then click TOOLS/INTERNET OPTIONS, and directly under the "Homepage" section, click the 'Use Current' button.

by ddvorpahl

I ran the patch, ran NAV2002, removed NAV2002, ran the online Symantec Virus Checker (which doesn't check compressed/Zipped files) and it came back clean. However I still have the page come up, the Tools/Internet page was changed & I have to changeit back everytime I log on. Thanks but your suggestions have already been tried.

by grbeckmeyer

One more shot here, try going to www.my-etrust.com and follow the links for Products, then EZAntivirus, then 'Get It' at the bottom of the page, and download the free 30 day trial. I have seen a handful of cases where NAV would pronounce a system clean, then I ran this scanner and it cleaned a few files Norton missed.

by ddvorpahl

Thank-you for your help. However, after running this I still have the same problem. Now I will look to answer 4.

by bohicam1

I would look in the registry under
HKEY_LOCAL_MACHINE/software/microsoft/windows/current version/run. Hilight that entry and in the right pane all the programs will be listed that startup with windows. Look for the offending ".exe" and delete it.
PLEASE backup your registry before doing this!!!!!
Good luck!

Mike

by ddvorpahl

I look in the registry, however the offending "exe" wasn't there. I don't know what to do. Thanks for the offer of help.

by bohicam1

I recall seeing something like this before. It goes under the name "cracked earth" or something similar. Perhaps give that a try.
Good luck!

Mike

by ddvorpahl

I ran a search looking for "cracked earth" but was unable to find anything except books related to that item. Thanks for the offer of help.

by ddvorpahl

When the offending exe came up, I went to task manager. I right clicked it and went to processes. When I deletec Secure.exe, the page change diversion went away. I still have a bar on the left of my computer, and I am still looking for an answer.Thanks everyone for trying to help.

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