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Why Can't I Download?

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Hi,
I have tried to download many .pdf files from your site. I have not been successful. I get an empty browser window with no noticeable activity. Noting happens. Can you please help me? I don't think I should be assesed any points for this question.

Thanks,
Robert L. Conner

9 replies

by ldyosng

It may be that Acrobat Reader is waiting for you to tell it if it should update itself. When it does this while downloading a PDF, the question screen is hidden. One way to check is to open Acrobat Reader by itself and see if that window pops up. If it does, that's the issue. Disable the update window and carry on.

by ebrann2

This is exactly what happens to me, except the system locks up and I have to reboot. None of the suggestions to my question have worked. What operating system are you using? I am running Windowes 98SE and IE 6.0.

I think the techrepublic web master needs to get involved with this problem.

Ed Brann

by parthiv_13

Try to download with some download managers by providing links of PDF file you wanted to download from this site. It will work. It worked for me. You may find DAP and IDMN which are download manager from www.download.com and whatever the solution you get Please donot forget to post back on the site.

Thank you and Goodluck.

by mex_carnal

What version of Acrobat are you using? Try downloading the latest version of acrobat reader if you don't have the latest. See if that works.

Good Luck

by bschmidt

Acrobat Reader is hideous for falling on its face and corrupting itself, especially the higher the version (at least it seems to me). I find that completely uninstalling Acrobat Reader and reinstalling from scratch helps fix a lot of problems.

by 3xp3rt

Have you installed the acrobat reader? If not you can?t see the pdf pages. From this side the pdf downloads means, open a new window, load the acrobat reader and open pdf file. If you want can after this save a copy of them.

by dbadministrator

Hi,
I tried opening reader and pasteing in the URL for the download. No luck. I'm going to try and remove the uninstall the reader and reinstall it. I'll get back to you guys after I try that fix.

Thanks,
Bob

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