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Why does my computer suddenly restart?

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3 replies

by jasonemmg

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Yesterday and again today my PC suddenly restarts...

I checked my Event logs and did not see any errors that stood out as a cause.

I did come across the following events though:

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/10/2011
Time: 7:30:45 AM
User: N/A
Computer: xxxxxxxxxxxxxx
Description:
Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 31 31 K.EXE 11
0020: 2e 30 2e 35 35 31 30 2e .0.5510.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000

The restart occured at 9:50am can this have been the cause?

Thanks.
Jason

3 replies

by slayer_

If its not a blue screen of death restart, the usuals are, bad power supply, bad motherboard, bad CPU, bad video card, (and occasionally, bad RAM).

by philldmc

Per the error above that is only an outlook error and should not have restarted your computer. Did you recieve a blue screen? If so, what was the error you received at the blue screen. By default computers are told to automatically restart on a blue screen. You may need to turn this off so you can view the blue screen error. Depending on the version of your OS, it is under properities of my computer to turn off the auto restart.

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