System specs:AMD K6 450 processor
32MB RAM
100 MHz integrated mainboard
Operating System: Windows 98
Hard Drive: 10.2GB
Question: Whenever Microsft Word is opened the following error message is reported:
WINWORD caused an invalid page fault in
module MSO9.DLL at 016f:308c3257.
Registers:
EAX=00641aac CS=016f EIP=308c3257 EFLGS=00010206
EBX=000003ff SS=0177 ESP=0062f874 EBP=00002002
ECX=006415ac DS=0177 ESI=00640000 FS=2ba7
EDX=00004120 ES=0177 EDI=00644d41 GS=0000
Bytes at CS:EIP:
66 89 54 10 fe 33 d2 66 8b 56 02 03 d6 3b ca 0f
Stack dump:
006a2608 00000000 0062fc1c 00000000 00000500 000003ff 00000002 30d63f2e 00000000 0062f9d0 00000000 0062fc1c 00000000 00000130 000003fe 00000003
I have tried the following to resolve the issue: swapping memory chips; adding memory chips; a minimum reinstallation of Microsoft Office 2000; reformatting the hard drive and reinstalling Office; reduced the processor speed; even a low level format!
What can you all suggest that would resolve this issue given all the above details. It should be noted that the issue occurs only with Word as all the other applications of the Office Suite can be accessed.