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Win98 SE won't restart

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I have a new PC I'm working on (P4 1.6) and it will not restart. It shuts down okay, but the restart routine hangs on the Windows screen. Any ideas?

10 replies

by thechas

This is usually a driver or a RAM issue.

If a device driver is wrong, it can cause Windows to hang while waiting for a response from the device it thinks it has.

Also, Windows 98 has several known RAM limit issues.
If you have more than 511MBof RAM installed, this may be the problem.
NOTE: this is VERY configuration dependant. Many systems choke at 512MB, some choke in-between 512 and 1GB, a few systems actually run fine with 1GB.

Another related problem that I have seen is "incompatable" RAM. RAM can pass the post test, but not function properly in Windows.
If you have multiple memory modules, they really need to be the same brand at the speeds you are running. If the MB uses RDRAM, having matched modules is CRITICAL.

Also, check for BIOS updates for the MB, I have seen many a board hang, then work fine after flashing the BIOS.

Another "trick" would be to minimize the configuration (video and drives only) to try and determine which device is causing Windows to hang.

Chas

by karini4

Checked the RAM - it's okay
The "trick" troubleshooting of devices got me nowhere
Flashed the bios - no change

by lizzy

The Chas is correct. Windows 98se is known for its shut down problems and a workaround that I have found to be helpful is to always choose shut down and -not- restart whenever possible. Some installation programs don't let you do anything but choose restart, c'est la vie! Just a suggestion so as not to get hot and bothered over it... best wishes.

by karini4

This is the only option that has actually "worked", but I hate not being able to fix something. Thanks for your help.

by maddiuex

If you have an IBM, they will send you a diskette to repair that issue.

Hope this helps

by thechas

Especially if this is a genuine Intel motherboard, check for BIOS updates.

Intel can be very prolific on BIOS updates for it's boards.

Chas

by thechas

You might also benefit from disableing fast shutdown.
That is essentially what the W98 Shutdown supplement does.

Chas

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