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Windows 2000 & HP 2500c+

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by beerman97

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We have an HP 2500c+ printer attached locally to a Windows 2000 machine. I installed the drivers from HP website and the ones that came with the printer. When the user asks for paper to be pulled from tray 2, it pulls paper from tray 3. Even if Isetup Word, for example, to pull from tray 2, it will pull it from tray 3. Is there anything that I am doing wrong? I've uninstalled and reinstalled the driver and still no good. Any ideas?

3 replies

by aekland

Check the printer config. You can do this from the printers folders or from something like jetadmin. Check to make sure it recognizes all the trays and none of them are disabled or set to the wrong paper type.

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