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Windows 98 Hanging Problem

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by steve.bouse

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We have Dell CPX H/J Latitude Laptops with Win98 SE (Office 97, Outlook 98, dialup, Winzip, Nortel VPN, etc.) and have a few systems hanging for up to 1 minute. Can be systems we just imaged (Norton Ghost) or systems in the field for 1-2 years. We have reimaged, and they work fine, but other cases require a replacement motherboard from Dell. Has anyone seen this or know anything about why Win98 just hangs, then recovers after a minute? Thanks. Steve Bouse/sbouse@answerthink.com

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by txman57

I have seen Win98 and Win2000 systems hang for about 1 minute because Norton AntiVirus was having problems scanning a file, and usually that file has something to do with HP printer drivers. NAV hangs my Win2k workstation for about 1 minute while it scans a HP file. If you have NAV, it might be hanging on a particular file.

by jackzero

i used to work at nortel and i don't remember that problem. but my guess would also be norton. i remeber that thing screwed lots of things up. btw, haven't you guys gone to w2k yet? anyway, it was fun but i'm glad i left when i did

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