38 replies
by steve cody
To determine if your problem is related to this installation of Windows or not, you need to install a clean copy in a seperate directory, or hard drive on your system. If the new copy works, then you problem is Windows related on the original installation.
If it still doesn't work, then you may have some fat corruption. Run Scandisk, or Norton Disk Doctor.
If those don't work, try installing Win98SE.
- Steve
by benjamin
by mmcguire
When you restored the registry you broke the configuration for Internet explorer. The registry now thinks you have an older version of dll and vxd files then you actually have. I have called Microsoft before on this problem. They had some recommendations but they never worked. I had to eventually re-install the operating system. In order to re-install cleanly without formatting the hard drive, boot to dos and deltree c:\windows. You must then re-install windows 98 from cdrom. I would instal the SE version as to avoid this problem in the future.
Mick
by benjamin
by mwb
I think this is one of those problems that MS officially contributes to "cosmic rays." In my experience these problems can cause that error:
1. Removing the wrong temp files or directories 2. Installing drivers or updating using a version of 95/98 that is not the one on your PC. 3. Damaged .pwl file <- delete it. 4. Corrupted user profile <-logging on as a diff user makes it work.
What happens in safe mode?
Use filemon and regmon from Winternals.com to monitor exactly what your PC is doing at deletion time. It will show you failed registry read attempts and failed file read attempts.
Stick in there, this is one of those fun problems we all like to see solved!
by benjamin
by gbeamer
EECK, I would never suggest upgrading just like that to a new version of windows. Try upgrading your Internet explore, or downloading another copy of I.E from the net and installing it.also i have seen this problem sometimes when the video drivers are old. You may wanna try upgrading those.
Good Luck
by benjamin
by syscokid
by benjamin
by syscokid
by benjamin
by derekhyps
by benjamin
by holbrookbob
I Had a simular problem and this repaired it.
First verify that this is not a hard drive issue. Boot to dos use "dir /s" to find "explor*". use dos del command and delete all. Reinstall windows from the \windows\options\cabs\ folder.
Also another resource is compaq 1-800-compaq
Good Luck !
by benjamin
by benjamin
by m42
by benjamin
by rraheb
Did you try to start the computer in safe mode and check whether the same problem still exists or not?
You should give this a try.... The source of the problem could be related to another program which when loaded causes this to happen...
You can also try to disable the web-interface for the explorer and check if the problem still exists...
A useful thing to do while trying this is to have a tool from those who monitor the registry while you are trying this so that you can find out if the registry settings have something to do with your problem....
A scandisk/defrag would not do you any harm too :)
Hope this solves your problem...
-Rafik.
by benjamin
by earthworm
This answer is n't up, and it probably won't fix it, but it could. Have you run Fdisk /mbr? The Master boot record could be causing your error and runn9ing this will re-build it without having to format, or all those other things, I guess it is worth a try.
Earthworm
by benjamin
by uut
please check your folder. is folder read only or not ?
if that folder is read only uncheck read only. And now you can delete your folder.
Or you can try to restart your computer first. and try to delete that folder.
by benjamin
by compzone9
My past experience when windows doesn't perform "normal" everyday stuff like deleting folders has been to delete the windows directory and reinstall. You cannot reinstall over it as the problem will still exist. Previous answers by others regarding booting to floppy and doing a full scandisk is worthy AFTER deleting but BEFORE reinstalling windows, and Norton Utilities can do much more when it checks directory and file structures.
This of course assumes you've covered the obvious like viewing all files to make sure the directory is empty and removing read-only restrictions on folders. Also, some folders in the Windows directory cannot be deleted. Good Luck!
by benjamin
by jewright
Benjamin,
If possible, pull out any added memory. It looks like all of the Presario 1600 Series came with either 16 or 32 Mgs onboard. If you have added extra RAM remove it and see if the problem still occurrs.
If this is not the answer:
Try to delete a folder with the old FileManager (Start -> Run -> "WinFile")
If that works..
Your FAT is probobly fine and you have an Explorer problem. We can fix that easily enough
If Not....
Exit to DOS and see if the RD or DelTree commands work.
If so...
you will need to re-install windows from the DOS prompt. For 8100 points I would be glad to talk you through this process over the phone.
If Not...
You will still need to re-install Windows from the DOS prompt, But you will need to FDisk the drive first.
Thanks.....Jeremy
JeWright@HotMail.com
by benjamin
Thank you very much for your suggestion. Very thorough. I did a quick restore in the end which basically has the same effect of what you suggested.
I would have liked to have spoke to you though before I did a restore based on your first commentof an explorer problem being easy enough to fix. Windows Explorer has caused me a lot of trouble in the past which in the end caused me to restore my system. That's what I was hoping to avoid by offering this many points.
Thanks for your help!
by mcse333
Fist I would make sure that that you are running the latest version of IE with the updated service pack applied. Try increasing your stak pages in your system.ini at
[e386Enh]
MinSPs=20
If this does not correct the problem, I would suggest doing a dupm to floppy and post/send it to a Microsoft Guru's Technicial Support Team. I am sure they will be glad to give you a prompt reply via e-mail.
Sign: mcse333@onebox.com
by benjamin
by marcus
by benjamin
Check to see if you have any damaged control Panel extentions. (.cpl)
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type "*.cpl" (without quotation marks).
3. In the Look In box, type "c:\windows\system" (without quotation marks).
4. Click Find Now.
5. Double-click one of the .cpl files. If the file is damaged, an invalid page fault occurs in Kernel32.dll. If an invalid page fault does not occur, repeat this step with each .cpl file until an invalid page fault occurs. The file that causes the error message to be displayed is the file that is damaged.
6. On the File menu in the Find window, click Close.
7. Delete or rename the damaged .cpl file in the Windows\System folder.
8. Open Control Panel to verify that it is functioning properly.
9. Extract a new copy of the .cpl file you removed in step 7 from your original Windows disks or CD-ROM.
by benjamin
by millenium
by benjamin
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