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Windows ME, can't add Dial Up Adapter

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by cindy - extraordinary brat

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Ok, so I can't logon to any ISP with my new Dell Inspiron 3800 running Windows ME with a standard 56k internal. So I troubleshoot for a while. Then I begin to uninstall and reinstall components, protocols, etc... hoping to happen across the trouble.Well, after deleting Dial Up Adapter in the Network portion of Control Panel, and rebooting, I want to add it back in right? Wrong! Not an option. Can't add Adapters there, just clients, protocols, and services. Where'd it go? Even removing the modem driver and reinstalling it doesn't recreate the darn thing. Anybody know?

confused in texas! cindy

20 replies

by guidos

My suggestion would be (and it's only a suggestion) to uninstall D.U.N. from Add/Remove Programs - Windows Setup in Control Panel. Then reboot the machine and re-install it. Then see if a dialup adapter has been added in Network Properties. If it's there, then see if you can actually communicate with the modem by running Diagnostics - More Info from Modems in Control Panel.

by mphoffar

Try to just reinstall (or remove and the reinstall) dialup networking. This should be an option under communications under the add/remove applet. I seem to remember the same thing with mine and this was the only way I had to add it back in

Good luck to you

Mark

by dmiles

You deleted the Dial-Up Networking during the trouble shooting,Click on Start-Settings-Control Panel,select the Add/Remove Programs icon,then select the Windows Set-Up tab,After the process completes,their will be a list of items,select the communications and click the details button,Dial-Up Networking should have a check mark if not click the box to add a check mark and then click Have Disk and it should ask for the Windows Me CD,insert to install.

by cindy - extraordinary brat

Soul Rider - Tried it already. I think everyone thinks I deleted Dial up Networking, and can't get it back. That is not the case. The problem is the DIAL UP ADAPTER is missing. The modem is installed and works, but isn't showing in the control panel/ network settings. And is not available to add back in.
Cindy
Thanks for your input.

by jdfcomputer

You will need to remove Dial-up networking from the Add/Remove Programs in the Control Panel. The registry keys for the DialUp adapter have most likely become corrupted. Once Dial-Up Networking is removed, reboot and reinstall DUN and eboot again the adapters should re-appear in the network components, alo verify that WinME has detected the modem corectly.

Hope this helps!

by dmiles

Then the other option would be to reload the operating ayatem using the cd rom only from the run command.

by cindy - extraordinary brat

I won't do that unless it's a last resort. This is a new install / new notebook anyhow. There has to be a way to install an adapter in Network SEttings. Gotta be one.
Cindy

by guidos

If you uninstall and then reinstall D.U.N. from Windows setup, it will place the Dial Up Adapter in the Networking Properties...!

by pschuvie

I was under the impression that Windows ME has a RESTORE feature that allows you to roll things back to a certain date in the case of errors. So you might want to rollback to the day before your testing, (as long as you haven't added new software or such in the mean time). Look at the online help for this.

Otherwise another set of steps to try would be to go to START>SETTINGS>CONTROL PANEL.

Click on Add New hardware - click on next to let Windows do its search and click next till it getsto the screen that asks for a yes or no on searching for not plug and play compatible - select no and to select from a list. click Next - Then go down the list presented till you find Network Adaptors - click next - then go down the list of Mfg untill you find MICROSOFT highlight the Dialup Adaptor and click Ok and follow along the screens. This should force Windows to put in the Microsoft Dialup adaptor that seems to be missing.

Hope this helps.

by pschuvie

Looking around I noticed something about ME and the fact that it is supposed to have Dial Up Networking as its own icon in Control panel and uses a connection wizard which is what logically would make the dial up adaptor in the process. Now I am sure you have done this but added just in case it was over looked

Windows Me Help
Using Dial-Up Networking to connect to another computer or a network

If you have a modem, you can connect to another computer or to your corporate network by using your phone line. With Dial-Up Networking, you can gain access to information on another computer, even if your computer is not on a network. The computer you are dialing in to must be set up as a network server for you to use its shared resources. Both your home computer and the network server must have modems installed.

To connect to another computer or corporate network, you need to install your modem and then configure the connection.
********
If your modem is already installed, start the New Connection wizard by clicking Start, pointing to Settings, clicking Control Panel, and then double-clicking Dial-Up Networking.
If the wizard doesn't start automatically, double-click Make New Connection.
*******

by rroberts

Have you tried the Add New Hardware icon in control panel? Try adding it there. If that doesn't work, remove the adapter from the computer and boot. Then suht down the computer and reinstall the adpater and boot. Windows should tell you it has found new hardware and try to install the driver for you.

by cindy - extraordinary brat

No, it's a notebook, so I can't remove it. It recognizes the modem just fine. It's just not putting the "dial up adapter" in the Network properties of the control panel. So I can't use DUN now. I uninstalled the modem and reinstalled it my way and by letting windows find it.. both worked, neither replaced the dial up adapter portion I need.

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