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Windows protection error

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How do i troubleshoot a pc with the screen become black and just printed out this command: Windows Protection Error ???

19 replies

by dmiles

Insert the system repair disk in the A drive and boot the system,select to start in safe mode,proceed to trouble shoot.
Check the Device Mananger and check the video driver and update the driver.Hope this can get you started

by tysonmathews

as it boots be sure to select the log to C:\bootlog in the safemode menu area. The n you can go thru in edit C:\bootlog to view what errored and or timed out. then yopu can hit www.microsoft.com/technet for some answers.
Sorry I couldn't be more help but I ran across this last week and it really sucked.

by saihib

The bootlog idea in answer 2 is a good start. Windows protection errors can have a lot of causes, however. Check out Microsoft Knowledge Base Article Q149962 "Troubleshooting Windows Protection Errors"

by gremlintrm

You don?t give us much info but check in the
BIOS whether an IRQ is assigned to VGA.

If yes, Change the graphic adapter to standard VGA, de-install your card?s drivers,
install any AGP drivers for your MB?s chipset, install DirectX 7.x, re-install your
GFX card.

CU,
Glenn

by mphoffar

I had this happen once with my PC, and I determined that the cache went bad on the MB and I ended up disabling all of that in the bios to get it to boot. It was slower then molasas, but it did boot.

The other instance I've seen this happen hasbeen with an AMD K6-2 chip greater the 350 Mhz running windows 95. I had to get a windows update to get windows to work. The patch can be found on MS's download site or AMDs site.

Mark

by jesselou

go to your dos prompt and type scanreg /fix, if you are using the windows 98 operating system.

by nsiva_kumar

Hi! First u have not told what is the operating that u r using, windows 95 & 98. This error is a software related one. Normally windows will work in a 32 - bit environment. When u install a 16 - bit application u may get these type of errors. Try touninstall the softwares which u loaded, after which u r experiencing these problems.

bye,
siva

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