Desktop

Ask something
Question Locked

Windows XP Computer Can't Find Network Printer

0 helpful
7 replies

by business.manager

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello,

We run a small network for our small business. We have an HP 5200 printer and operate it by using USB to plug it into an Apple Time capsule.

Currently our 5 mac computers running OSX can pick up the printer and print perfectly. However, we have 2 PC's running Windows XP and they can't seem to find the printer at all.

What might be causing this and how can I fix it?

THanks.

7 replies

by mamies

Dont you need to install something on the Mac where the printer is installed to allow a windows system to see it?

by Former member

http://www.ifelix.co.uk/tech/3015.html
OR:
The easiest way will be to do the following:

Under Printers and Faxes in the System Preferences choose to share your printer under the sharing tab.

Get Bonjour for Windows from http://www.apple.com/support/downloads/bonjourforwindows.html

Once installed, run the Bonjour Printer Wizard and add the printer. You may need to download the drivers from the manufacturer's website but I've never needed to when I did this. Bonjour..

Please post back if you have any more problems or questions.

by business.manager

The suggestions provided here unfortunately fix the problem.

The way we have the printer set up is it's pluged via USB cable into an Apple Timecapsule and then shared over the network.

The mac computers we have are able to pick up this HP 5200 printer with no issues. However, the 2 PC's we have running Windows XP can't find the printer at all.

by Former member

Connect the printer to one of the XP machines and then make sure it is marked "share", then point the Apple Mac's to the Xp machine that has the printer on. If that works then you can then point your other computers to the computer that has the printer, so the XP machine will act as the printer server. Hope this helps you out.

Please post back if you have any more problems or questions.

by business.manager

On the suggestion of a colleague i installed Bonjour for windows XP and used the printer tool that comes with it. Everything now works perfectly.

by Former member

Remember to keep the program "Bonjour", it is very good. :)

Please post back if you have any more problems or questions.

This discussion is closed to new replies.