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Windows XP computer will not power down.

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Can anyone tell me how to correct the problem of my computer, with windows xp proffesional not powering down when I shut It down. It always restarts

3 replies

by nexs

"Control Panel"
then "Power Options"

There should be some settings you can play around with until buttons do what they're supposed to.

That's the first thing I'd check :)
Happy hunting.

by tg2

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

One of the first things you'll find searching, is the suggestion to make sure that the option to automatically restart on system failure (Blue Screen Of Death) is *not* selected. Its not so much that this is the cause of your problems, but rather the outcome of trying to shutdown, and having a system crash when a driver is unloading.

The link above points to the other options... but try deselecting automatically restart if its still selected.. deselect it, reboot the pc, make sure it starts up and shows the "automatically restart" as unselected *before* you attempt a straight "shut down".

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