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by gj2008

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Hi, When opening Word documents created by other users, the text appears in Frutiger even though the document was not created in this font. Any ideas on how to get documents to show the correct font when opened?

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by sgt_shultz

i am thinking you don't have the correct font and that is the problem. maybe ask user to save doc for in in rtf (rich text format) see how that opens. you on a mac, they are on a pc or they on mac you on pc or they on wordperfect or non-word, betcha. if this is re-curring thing, check your fonts substitutions in control panel. ask user to use true type font likely to be on both systems, like times new roman or arial.

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