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Bi Directional USB Printer

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7 replies

by tlhastie

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I am installing a LexMark x73 on a system with Windows XP. The scanner is working fine, but the printer is not working. An error comes up that the printer is not working. The computer is an new Dell 4500S and the cable is a USB device cable. Does anyone have any suggestions to fix it? I appreciate any help.

7 replies

by thechas

1. Microsoft compatability updates.

2. Latest drivers from Lexmark.
Install the drivers before plugging in the printer.

3. Powered USB hub.
Many motherboards just don't have enough power comming through the USB ports to deal with multipleperiphials.

Chas

by popeye_doyle

Try this :

Uninstall X73 printer.
>Programs; Lexmark; Uninstall.
Perform Microsoft Windows XP system restore
>Restore system to a date prior to initial
Lexmark X73 installation.
Install Lexmark X73. Follow the Lexmark
supplied instructions.
>Connect the Lexmark X73 to the front
USB connectors & re-try.

Rgds

by popeye_doyle

If Applicable : disable Norton AntiVirus 2002 Auto-Protect prior to installing the Lexmark X73 printer.

by tlhastie

To everyone that submitted a comment, while I appreciate the information, I was able to fix the problem about 10 minutes after submitting the question. I reseated the power cable and reloaded the drivers and the printer is now working. Thanks for the information.

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