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Boot up problem

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Pentium 4 1.7 Ghz / ECS P4VXASD2+ / 256 MB DDR 333 RAM / WinXP Pro with SP 1 / 30 Gb IBM Deskstar HDD (2 years old).
I built this system about 2 months ago. The system had worked fine for 1.5 month, then suddently locked up. After I rebooted, regardless of what option I chose (Last known good, Start Windows Normally , Safe Mode), Windows reboot by itself. I boot by floppy disk and intend to use partition magic 7.0 to divide the hard drive into 2 partition before reinstall Windows -> get error # 110 "Number of sectors in partition is inconsistent" (before doing any repartition). I ended up have to plug the hard drive into another system to transfer important data over, do a clean repartition + format + reinstall.
About 2 days before this happened, I did run an exe file download from the Internet. This exe file is a fiction complied using WebCompiler. However, I don?t think it?s a virus as I have Norton Antivirus auto-protect running all the time + the virus definition is up to date.After reinstall Windows, I continue to run that exe file. About a week after reinstall, the system crashed again. This time, after a number of attempts to boot, reboot, the computer stops POST. I took the main board out and tested it with only the CPU + memory + VGA card; it did post. Put the board back in and it post + boot fine. After restore the boot record and master boot record, I was able to boot from the hard drive and login. However, as soon as I double clicked on the exe file I mentionabove, I got the blue screen and the system crashed again. Now, sometime the system freeze after the memory count, and sometime I get the message ?Type the name of the Command Interpreter ?? when trying to boot from a boot disk (the boot disk is a good one with command.com on it), and sometimes the system boot fine.
What went wrong? Could it be the hard drive? Please help?

33 replies

by laquangthong

Here is my 2 cents:
Since the computer work fine in 1.5 month, the problem is not in the CPU, memory, motherboard, or VGA card. I don?t know why the system sometime boots ok and sometime doesn?t. However, the first thing I would do is put the hard drive into another system, back up all the data, then go to IBM website and download Drive Fitness Test software and test out the hard drive.

Good luck,

by abelnguyen

Thanks for the input. I got the message "Invalid COMMAND.COM ... " while testing the hard drive. I guess this is similar with the message "Type the name of the Command Interpreter ... " that I got when boot with a regular boot disk.

by quintar51

I would try to determined if it's that exe file that's the cause or just a random system problem.

After you manage to boot your machine okay, don't use that file for a week, and make a note of what's happening. Does the machine still hang randomly or not?

It sounds to me like the exe file is the problem. It might not be a virus, but to have your system working for 1.5 months, then as soon as you start working with this exe file it freezes, logic does point more to the file itself than to the system.

by abelnguyen

Thank for the input. I won't touch the exe file again since I had managed to finish that fiction before the machine crashed the second time :-).
The problem I have right now is the machine doesn't boot right. Any suggestion ?

by dmiles

Each time you use the exe file the system has problems,so I would suggest that you scan the folder or file with NAV to check to see if it is actually a virus,also run Search ,Find-Files and Folders to see if their are associated files that are unusually large.

Check the file thru Properties to see if the file is a 16 or 32 bit Windows Application

The BSOD will give details what application ordriver is causing the problem by looking at the lines in the dettails,you could then determine what is causing the problem

by abelnguyen

Thank for the input. NAV was on auto-protect. I believe it would scan the exe file before allow the exe file to run.
The problem I have right now is the machine doesn't boot right. Any suggestion ?

by ann777

This executable file that keeps crashing your system doesn't necessarily have to have a virus in it. It could be poorly programmed and have some conflict with something else running in your system. Are you sure it is WinXP compatible?

"This exe file is a fiction complied using WebCompiler." Not sure what this exe file is ??? You might want to check back into where you downloaded this from and see if anyone else has problems with it (some download sites post users' opinions of downloadable software).

Reading your posting, it definitely sounds as if the exe file is what is causing your system to crash. Every time you try to run it, the system has a problem.

I'd suggest you redo your system, not run or touch the exe file in question for a while and see if the system crashes without using the exe. If the system appears to be fine, and the download site appears to not have problems, then I'd suggest you re-download this file and try again.

by abelnguyen

Thanks for the input. I won't touch that exe file again. The problem I have right now is the machine doesn't boot right. Any suggestion ?

by jereg

As the others have said, the problem seems to be with the EXE that you downloaded. I would reformat the drive again. If you have Ghost, make an image of the drive while it's working. I would not run that program again. If you do, look at the associated files that may install with it. Does it have any .dll files? Those could overwrite system files and make it unstable. Check the task manager. What tasks run before installation and what tasks run after. I had a user that got the sobig virus before the virus checker was updated. When I found the program running in memory, I looked for the file and deleted it. You may want to use an uninstall program that will track the files you are loading.
Good Luck.

by abelnguyen

Thanks for the input. I won't touch that exe file again.
The problem I have right now is the machine doesn't boot right. Any suggestion ?

by joseph moore

I am on the side that this file is a virus.
Just because you are running Norton, and have updated anti-virus defintions, does NOT mean that you will be protected.
Here is the deal. Symantec releases anti-virus definitions (microDEFs) in 2 different ways: Intelligent Updater and LiveUpdate.
Intelligent Updater is a manual process you can run DAILY. Every day, when new anti-virus definitions are made for new viruses, they are made available with Intelligent Updater. You would then run the Intelligent Updater process on the new daily file, and that will give you the absolute latest definitions.
Now, I don't think most people do that. Instead, I think most people rely on LiveUpdate. LiveUpdate is the scheduled service that installs with Norton anti-virus. You can set it up to run daily to look for new defintions (but the default is for LiveUpdate to run weekly).
Now, the anti-virus definitions are updated WEEKLY, not daily! So, even if you check LiveUpdate every day, you are only gonna get updated microdefs once a week!
Here is an example.
The W32.HLLW.Oror.C@mm worm was discovered on January 22, 2003. Now, according to the write-up on this worm, Virus Definitions (Intelligent Updater) were ready on January 23, 2003; the Virus Definitions (LiveUpdate?) were ready on January 29, 2003.

So, if you ran LiveUpdate every day, you COULD have been infected by this virus from Jan 22 (its release date) up until the LiveUpdate on your system ran on Jan 29th.

by joseph moore

So, this is my thought on this. You got hit with a virus BEFORE your copy of Norton was able to get the updated microdefs using LiveUpdate.

What is the name of the EXE file you downloaded and ran? We "might" be able to find what virus it is (manyvirii are using random words to make their filenames, so it is difficult to trace them this way). If we can identify the virus, then we can suggest what to do to fix this.

but I think the suggestions of not running this file anymore are valid. Just leave this file alone.

hope this helps

by abelnguyen

Thanks for the input. I won't touch that exe file again.
The problem I have right now is the machine doesn't boot right. Any suggestion ?

by abelnguyen

First, thanks for all the input. The problem I have right now is the machine doesn't boot right. Sometime it post, but sometime it doesn't. And sometime while booting (already go thought post)I got the message "Type the name of the Command Interpreter ...(eg C:\COMMAND.COM )... " while I do have command.com on the boot disk. (I tried boot disk from bootdisk.com --> get a similar message). Do you have any suggestion ?

by abelnguyen

There's a program call WebCompiler. It allows user to compile an website into an exe file. The program that I download is a fiction from the website -> compiled by WebCompiler.

by pierrejamme

My two cents worth. I don't have XP experience so this may not work as it is DOS.
Klez can actually control a Windows Virus Scanner. I would download a trial of a DOS Virus Scanner, such as noddosen.exe from Nod32. It is only 1,345kb so will fit on a Floppy disk. The download creates a directory DOS32 in the same location that the file is located, so copy it to C:\ before extracting in DOS. Good luck.

by abelnguyen

Thanks for the input. I agree that the file might be an virus. However, if I boot the system by a clean boot disk, the virus won't be able to run. That also mean I should be able to boot fine from a clean boot disk, right? However, the system doesn't boot right even with a boot disk. Do you have any suggestion what I should do to make the machine boot right ? (sometime, specially after restart, the system doesn't even post)

by dmiles

Boot computer and when the Startup screen appears press the designated key to enter Setup,look at the configuration setting to see if Anti-Virus detection is enabled,if so select to disable,save changes and exit.
Reboot

by laquangthong

Here's what I would do:
- Check to see if you have the lastest BIOS and update if you don't have the lastest version.
- Get some DOS ram tester utilities and test memory out.
- Also, if you can, plug the hard drive into another system and check to see if there is any problem with the hard drive. Also, try CHKDSK /F

by krunch

You can buy a power supply tester for around $20 at CompUSA - you can try that to make sure the power supply isn't flakey. If that checks out okay or if you tried another power supply and it still happens I would also try different memory, if you have different memory laying around. On boot up problems, I usually do this - I take EVERYTHING that you don't need in the machine completely out. Take the sound card (if you have one)out, modem (if applicable), network card (if applicable) everything but the video card and test your boot ups at that point. Does it boot 5 times properly in a row, etc. and then add each card in one by one to see if you can find a culprit that route. It's painfully tedious but you can rule out hardware problemsthat way. Do you have the latest rom bios installed on the motherboard? ECS will have updates from their web site. You may have a bad processor too, make sure your proc. fan is running and cooling your proc. properly. Sometimes heat issues can manifest themselves in strange ways. Good luck on this one, it's not an easy one!

Cheers,

Krunch

by choppit

Try booting to recovery console and running scandisk. I've had 2 occurences similar on W2K where the PC would reboot just before the login screen in all modes.

Also, do you have any boot managers installed (BootMagic etc.)? - I've experienced some strange problems relating to this and fixed them using a disk editor.

by timwalsh

Okay, my 2 cents worth!

Every time you touch this downloaded executable, it reeks havoc with your system.

Wipe your hard-drive; Conduct a clean installation of all your software, and DON'T reload the executable.

by ananthap

Hoo boy,

I also got similar problems (inconsistent behaviour) on one particular PC in my office. Things that solved it were:

(a). Ran the boot process in "step" mode and reinstalled part of windoze.

(b). System must have enough free space to boot up also. This isn't only got tt be OK once booted.

(c) Again, load dependent. (inconsistent). Sppeds of clock, bus etc. Are they synchronised and optimised?

Hope it helps.

End of mail.

by laquangthong

ECS P4VXASD2+ motherboard doesn't support DDR 333.
This might be the problem. Anyway, ECS motherboards are very weak, I suggest you try another branch.

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