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Compaq Pressario 7469 Boot problems

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Hello All,
I am doing some support for the above PC. When the PC boots up, it displays the Compaq startup screen and then goes to a black screen with the cursor flashing. I have tried clearing the BIOS, swapping out the memory, booting from a floppy. None of these seem to work. I can hear the hard drives spinning up, and when a floppy is used, it seems to read it for a few seconds then stops.

I tried the compaq support page and they told me to bring it in to a dealer. I would rather not go through the time and expense of sending it off to someone else to repair.

Any help here would be greatly appreciated.

RC

7 replies

by gigelul

You can enter in BIOS? All your flat cable are in correct position? Remove one by one cards, devices and cables. Try other power supply.

by mski

Remove ALL internal and external devices including floppy, HD, sound, firewire, etc, leaving only the CPU, Mem and Video card installed. If the machine starts up, re-install your internal devices one at at time starting with your HD until one of them makes the machine fall over again, then you will find the problem.

If the machine still fails to boot when all the devices are removed, you know its not the memory as you have already swapped this out, it will be either the power supply or the system board. Replace the power supply first with a known working one, if that does not work you will have to replace your motherbaord.

by zlitocook

I bet it's ether the floppy or the cdrom! Try removing the cable from the cdrom and rebooting. And the same for the floppy but select none in the bios.

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