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Computer Problems, Help Please.

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by chardy316

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Alright where to start?

Well my computer has been crashing frequenly as of recent. But it only crashes when I'm playing a game, or putting a demand on the graphics card.

Just an example, I'd be playing games such as Fall Out 3, Warhammer Online, or Left 4 Dead, and my computer would act as if it went into a hibernation mode and I would be unable do anything except a hard restart, and I would also have a looping sound.

We thought maybe that graphics card was bad, so we put in a different one (it was actually the same exact one, just physically a different one.) I still crashed.

So then we put in the graphics card that came with the computer, everything worked fine, no crashes. One of the key things notable about the two graphic card, was that the one I kept on crashing with needed extra power from my power supply, the one that came with my computer, didn't. So I figured that the power supply might of been going bad.

I bought a new power supply, hooked it up with the better graphics card (the one I kept on crashing with) and it worked fine for a good 30 minutes, then the same exact thing happened.

I've ran my Virus scanner, nothing. Ran some spyware stuff, nothing. I ran Windows Memory checker, didn't find any error. I defragmented, ran disk checker, disk cleaner. Yet I still crash.

I'm not very good at figuring out whats in the Event Log, and I've been reading something about minidumps or something.

So if you guys could tell me what might be going on, it would be great. Here is some information about my computer.

DX DIAG
-------
ime of this report: 6/12/2009, 22:02:43
Machine name: KOMIE-PC
Operating System: Windows Vista? Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: GT5678
BIOS: BIOS Date: 05/28/08 11:20:31 Ver: A7399NG2.108
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4094MB RAM
Page File: 1722MB used, 72268MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

This is the error that poped up after I crashed.
--------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA60034AA000
BCP2: 0000000000000001
BCP3: FFFFFA6002A683F9
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061209-01.dmp
C:\Windows\Temp\WER-59904-0.sysdata.xml
C:\Windows\Temp\WER8B6.tmp.version.txt

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Like I said, any help would be greatly appreciated.

*EDIT* Here is my graphics info from the DXDIAG...

Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_C8673842&REV_A1
Display Memory: 2287 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
Driver Version: 7.15.0011.7824 (English)

P.S. I also have tried with this the latest drivers for my video card, and it still crashed.

10 replies

by seanferd

http://www.memtest.org/

I suggest downloading and using this test to check your RAM - also, check to make sure RAM is properly seated, and that the contacts are clean.

by chardy316

I downloaded the program, but when I went to run it, it said that it was unable to run because I have a 64 bit operating system.

by seanferd

You don't run this in the OS, you boot from the memtest image - floppy, ISO, or USB Flash drive.

If you were trying to install the version that you use to create a bootable floppy and it failed, try a different method.

Maybe try this one instead, although memtest is a bit better, I think.
http://oca.microsoft.com/en/windiag.asp

Remember, you want to boot from one of these images - put the floppy or CD in the drive, or connect the flash drive, shut down, & reboot. Make sure that you can boot from your chosen device. If it doesn't boot memtest or windiag, enter BIOS setup, and allow the system to boot from your chosen device, and that the system will attempt to boot from that device before attempting to boot from the hard drive.

by chardy316

Well, I think I figured it out.

I think there is a problem with the 9600 GT graphics card.

My Dad let me put his GeForce 8800 GTS card in, and I played Fall Out 3 and Warhammer Online for a good 3 or 4 hours without any crashes. I'll post an update if anything comes up.

by ic-it

Leave your case off and periodically check to see if the 9600's fan is spinning the way it should.

by older mycroft

Am I reading this correctly ?

[b]Your system has a 72 Gigabyte Pagefile ??[/b]

[i]Actually 72.255859375 GB to be precise.[/i]
This might be some of your system problems. ;)

by chardy316

Yeah me and my dad increased my page file.

The first game I started noticing the crashes on was Left 4 Dead.

I was browsing their forums and someone on there said they fixed their crashes by increasing their page file.

So we went ahead and increased mine, but that didn't help, it kept crashing. Just hasn't bothered to change it back yet. Haha.

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